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Easy Sign-Up

Easy Sign-Up: Just select "Afterpay" as your form of payment at checkout. All you need is a debit or credit card (Visa or Mastercard) to create an account.


Instant Approval Decision + Shipment

No long forms to fill out; you’ll receive an instant approval decision! Your order will be shipped as soon as Vida Glow process it.


Nothing Extra To Pay

No interest, ever — and no additional fees when you pay on time. Automatic payments are taken every two weeks in four equal instalments.

Shipping & Returns

Shipping

All domestic orders are shipped via Australia Post. Please allow 48 hours for your order to be processed. During Sale and Christmas periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on NSW public holidays. Full tracking details will be sent to customers when shipped.




Australia

Delivery Timeframe Cost
Standard under $40 3-8 Business Days $5
Standard over $40 3-8 Business Days FREE
Express 1-3 Business Days $10

 
New Zealand

Delivery
Timeframe Cost
Standard under $40 3-10 Business Days $10
Standard over $100 3-10 Business Days FREE

 
Asia Pacific (Hong Kong, Singapore, China, Indonesia, Japan, Macao, Malaysia)

Delivery Timeframe Cost
Standard 10-16 Business Days $20


Shop Local

Local international sites are also available, where we ship locally from our UK and US dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

RETURNS

We can only accept returns for damaged goods that are not opened. Please note all return requests must contact hello@vidaglow.com within 2 weeks of receiving your order.

Due to regulations worldwide, we cannot accept any refunds for open packages – this includes customers who are not satisfied with their purchase. Unfortunately, we also cannot accept returns or refunds for ‘change of mind’ once a purchase has been made.

If you’re concerned that your product is damaged or faulty, please contact us so we can assist you with the matter and issue a refund where applicable.

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Journal

The PhD Scientist Who Insists on Clinically Proven Ingredients
published Apr 18, 2021
The PhD Scientist Who Insists on Clinically Proven Ingredients

Introducing The Glow Series – where we talk to real people about the beautiful intricacies of life and how they stay glowing through it all. This week, we’re sharing an insight into the life of Dr ...

How To Revitalise Hair With Marine Collagen Peptides
published Apr 18, 2021
How To Revitalise Hair With Marine Collagen Peptides

We are firm believers in a beauty routine that targets concerns at the root (no pun intended), as outward appearances can often be a reflection of what’s happening within the body. Put simply, inge...

The Holistic Beauty Routine That Keeps This Celeb Facialist Glowing
published Apr 18, 2021
The Holistic Beauty Routine That Keeps This Celeb Facialist Glowing

Introducing The Glow Series – where we talk to real people about the beautiful intricacies of life and how they stay glowing through it all. This week, we’re sharing an insight into the life of bea...

Anna Lahey in Conversation With RUSSH
published Apr 18, 2021
Anna Lahey in Conversation With RUSSH

Ambition and commitment are key elements of a life lived brilliantly. In an exploration of this, RUSSH recently spoke with Anna, and discussed her personal pursuit of brilliance ─ from building an ...

The Dietitian Whose Skincare Starts With Breakfast
publishedMay 26, 2020
The Dietitian Whose Skincare Starts With Breakfast

Introducing The Glow Series – where we talk to real people about the beautiful intricacies of life and how they stay glowing through it all. This week, we’re sharing an insight into the life of […]...

Upgrade Your Inner Beauty Routine With Vitamin C
published Apr 18, 2021
Upgrade Your Inner Beauty Routine With Vitamin C

Get to know collagen’s beauty-boosting sidekick. It’s no secret that we, at Vida Glow, love marine collagen. You could even say we’re obsessed with the beauty-boosting ingredient. But if we had to ...